In your laboratory, every minute of uptime counts

downtime

Minimum downtime, maximum productivity

When your LC/MS equipment fails, you need fast, efficient support that meets your exact needs. From one-off repairs to comprehensive maintenance cover, we have the package that works perfectly for you. We’ll work with you to find the right support solution to keep your lab in action. Click here for our current supported instruments list.

efficient

Efficient, streamlined support that works!

Your Providion engineer will be selected especially for their expertise in your LC/MS system. Our experienced engineers have been manufacturer trained or have undertaken our rigorous in-house training program and what’s more, they’re fully supported by our advanced data management systems, with full online service histories, inventories and job tracking so they can do a great job for you quickly and efficiently. Problem solved!

How can we help:

Service plans
Preventative Maintenance Visits
Technical Support
Reactive Maintenance
Parts & Consumables
Relocation
Installation
IQ / OQ / PQ
Refurbished instrument sales
Instrument leasing
Training – User & Technical
Method Development
In-House workshop repairs
Bespoke Projects

 

contract table 2018

We can easily tailor contracts to your needs – call us for your customised quotation on 0800 030 6896 or complete the form below.

Good, effective service! We appreciate the very prompt answers we get when contacting the Providion service managers to solve any service queries or instrument problems. - Jordi, SPCEN INVEST XX1

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